Shipping policy

Last updated: October 24, 2026

1. Shipping Destinations and Charges

We currently deliver to addresses in the United States. Standard shipping is free for all U.S. orders. We do not ship internationally at this time.

2. Order Processing

Once your order is confirmed and payment is complete, please allow 1–2 business days for processing and dispatch.

Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from the carrier’s delivery time.

3. Estimated Delivery

Carrier transit typically takes 5–10 business days after dispatch. With processing included, our estimated delivery window is 6–12 business days from order confirmation.

These timeframes are estimates, not guarantees. Carrier interruptions, severe weather, holidays, or other unforeseen circumstances may affect delivery. If your order experiences a significant delay, we will share the information available and any resolution options required by applicable law.

4. Dispatch Address

Orders are dispatched from:

fzjsgs
1591 McCloskey Rd
Hollister, CA 95023
United States

5. Shipment Updates

We’ll send shipment updates to the email address provided at checkout. When carrier tracking is available, the update will include tracking details. It may take a while for the carrier to show the first scan.

6. Address Changes and Delivery Issues

Please review your delivery address before submitting your order. If you notice an error, email us promptly at hello@fzjsgs.com. We’ll check whether we can update it before the order is dispatched.

If a package appears lost, is damaged on arrival, or is marked delivered but you cannot find it, contact hello@fzjsgs.com with your order number. We’ll look into the issue with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s delivery update does not, by itself, resolve your claim.

7. Returns

You may request a return for an eligible item within 30 calendar days of receiving it. We pay the return shipping costs. Contact us before sending anything back so we can provide instructions and arrange return shipping at our expense.

For the return procedure and refund timing, please see our Return and Refund Policy.

8. Contact

This website is operated by fzjsgs.

1591 McCloskey Rd
Hollister, CA 95023
United States

Email: hello@fzjsgs.com
Website: https://fzjsgs.com